Hi @BigTwisty,
I’ve been testing here with all different combinations of window scaling, cantabile scaling, and per-window enabled/disabled and in each case the addictive keys plugin editor appears at the correct size. Are you running the latest Cantabile and AK?
What version/build of Windows are you running?
Brad
C3 build 3532
Windows version 1709
Windows build 16299.309
Just updated to C3 build 3535, same issue.
Also just checked ReaEq, as I use that on all analog input ports. It opens with the window 4x as large as it is supposed to be, with the controls only taking up the top left quadrant.
While these settings allow me to use AK is a SetList, like @BigTwisty I cannot edit the plugin, or any other. All of my plugin windows appear as an almost minimized window without the ability to resize it – just showing the window caption and the VST header bar like this.
So, the current workaround is OK for my live gigs, but I need to switch the settings when I in “song/rack editing” mode.
I am running Windows 10 Pro Fall Creators Edition on a Lenovo Yoga 900 2-in-1 convertible laptop. No external monitor. I think I have my window scaling and cantabile scaling at 120%, but I’m not near my music computer to know for sure.
EDIT: If I change my window scaling values to be 100%, everything works (aside from the size being quite small on my 12" laptop). So I am good for now (although I hope that these minor issues end up getting worked out).
This solution isn’t feasible for me. I’m on a Surface Pro 4; tiny screen with massive resolution. I’d have to view my software with a magnifying glass! Lol
Hey Guys, Just so you know… I’m still looking into this, but currently hoping to get some clues from XLN (because I’m a bit stumped).
I’ve reproduced one issue here when per-window support is disabled and Cantabile’s scaling is non-100% but I think it might be scaling in the opposite direction to what you’ve described and it happens with all plugins - not just ReaEq. Working on a fix now but can you post me a screen shot of your issue so I can check.
Hey Guys,
I’ve just uploaded build 3536 which includes a fix for one plugin editor sizing bug - but I’m not convinced it’s the same as what’s been described here. Could anyone who was having issues please try this build and let me know if the problem persists.
(This build doesn’t include any fixes for AK - still trying to resolve that).
Brad
I’ll give it a shot tonight. Thanks for the hard work.
Edit: @brad, Neither plugin window was fixed by 3536. Addictive Keys still shows up 1/4 size and ReaEq still shows up 4x size with High Res enabled and Per-Window disabled. This is still the only configuration in which Addictive Keys will load or change anything without mousing over the UI.
Argh! What is going on here and why can’t I reproduce it???
Can I assume these issues didn’t happen in 32xx?
I’ll continue testing here… see if I can figure it out.
(Starting to regret adding the per-window resolution support - it’s cool, but becoming a thorn in my side).
Could it have to do with the fact that I’m running one super hi rez screen and one normal?
Same here. Main monitor high res at 2x, secondary monitor at 1x. Works fine on both monitors.
Any chance you’ve not rebooted/logged out since you changed windows resolution settings?
Also, just tried swapping the primary monitor so main is 1x and secondary is high res - still works fine.
Here’s my results, using only my laptop’s screen - 12", 3200x1800, Windows 10 Display Preferences Scale and Layout set at 150%, Cantabile set like this (just for the test, making sure that the scaling is different):
AK DID load the preset on song startup as desired, although it didn’t show the preset’s UI until I mouse-overed the window:
The Arturia plugins looked like this with the GUI shifted downward, but the mouse-clickable areas were still where the image should be. For example. to click the down arrow in the upper right, I needed to click just under the window’s hamburger menu.
I didn’t try testing all of my plugins.
That’s interesting, @Roland_Robertson. My AK UI looks identical with these window settings. However, when first loading C3 (auto loading a song with AK) AK makes no sounds until the UI is loaded by sweeping the mouse over it. Also, when I change settings by either rack state or pseudo program (without the mouse over the UI) AK only changes a subset of the settings until I mouse over the UI again, at which point it updates the rest of them.
I’ll admit that I didn’t do a very thorough test. This was a “very late at night, lying in bed, use C3 with ASIO4ALL and the onscreen keyboard (no actual keyboards attached)” test, so there is a chance that one or more of those factors affected my results. Not to mention my state of mind! I didn’t try any rack states or program changes – just loading a specific patch in a C3 Rack as part of loading a song.
That seems to match what I’m seeing for AK. I’ll check out the Matrix plugins. What happens for you with reaeq?
I noticed another problem yesterday with a popup appearing the wrong position (when the second connected monitor is marked as the main display) and spent all of today trying to get my head around Window’s bizarre coordinate system again. Everytime I think I’ve got this sorted, Windows throws another curve ball. 
Brad
Additional information: When I have a second monitor attached it is the low dpi monitor and I set it up as the primary. Don’t know if that would help reproduce the issue.
Oh, and that really sucks @brad. It looks like Microsoft is waving their hands in the air and saying “we can’t write code well, but that’s your problem. Deal with it.” Not cool, MS!
Hi @brad,
Not sure what you mean with your question about “reaeq”?
In any case, I don’t have any more time this week to try different scenarios. I found some settings that work “good enough” for me for now until our next show this Saturday, and “real life” (real job, family, etc) is demanding too much of my time. (Plus I don’t want to rely on a brand new experimental build without a longer testing cycle.)
The settings that are working for me are to increase the Windows 10 Display Scaling to 200%, set both Cantabile UI scalings to the same value (which I can’t remember the value I chose ATM), and turn off the Per-Window Resolution Scaling option. I still have to hover over the AK window to edit it’s settings, but that’s only a mild inconvenience.
I should be able to do additional testing next week.
Thanks
Roland
Yeah I’ve tried that combination - that’s how I found this issue with popups appearing in the wrong position which I’m looking into now. But… the plugins all appear at the correct size.
Yeah it’s a bit frustrating. The docs aren’t terrible, but there’s a few missing explanations that I just can’t figure out.
Further up in this topic there is mention of the ReaEq (reaper) plugin that displays itself at 4x the normal size and I was wondering if you were getting the same issue. Doesn’t matter if you don’t have time to test it.
Brad
Or, “We have about 20 teams and 500 people working on stuff and we really don’t know how it all fits together. Kind of a miracle it works at all, really…”
