Synthmaster crashes when changing presets

Hi, everybody! I have a problem with Synthmaster 2.9. It crashes in Cantabile when try to load presets.A click is heard and after that it does not generate any sound. If I have in same project another plugin same is mute until synthmaster is eliminated. After eliminating synthmaster of the project everithing goes well. In standalone mode I can load presets in Synthmaster without problem.
Thank You!

I have SM 2.9 and the only times I can remember C3 crashing is when I’m checking out their online presets.

If you need me to test your presets or something else on my end just let me know.

Thanks, but I discovered in C3 /86 all goes well , no matter what presets I load, so the problem is not the presets.