Memorandum
To: Technical Support Team
Subject: MIDI Input Configuration for Roland A-33 in Cantabile
Issue Description:
The Roland A-33 Mother Keyboard is configured to send MIDI signals through MIDI OUT 1 and MIDI OUT 2 simultaneously. However, when using Cantabile, the program only receives MIDI data from MIDI IN 1, while MIDI IN 2 remains inactive.
Requested Action:
Please advise on how to configure Cantabile to receive MIDI data from both MIDI IN ports simultaneously, ensuring that all MIDI signals sent from the Roland A-33 through both ports are recognized by the software.
Possible Solutions to Consider:
-
MIDI Port Configuration:
- Verify if Cantabile supports multiple MIDI input ports and check how to enable both MIDI IN 1 and MIDI IN 2 under Tools > Options > MIDI Ports.
-
MIDI Routing:
- Check if a MIDI Route needs to be created for each port, ensuring that both are linked to the desired instrument or rack in Cantabile.
-
Global MIDI Input Assignment:
- Confirm if both ports need to be selected simultaneously as MIDI inputs for the same instrument.
-
Monitoring and Diagnostics:
- Use Cantabile’s MIDI Monitor feature to check if any MIDI signal is detected from MIDI IN 2, ruling out hardware issues.
Next Steps:
Your guidance on enabling both MIDI IN ports simultaneously in Cantabile would be highly appreciated. This will help ensure full compatibility with the Roland A-33 and enhance our performance setup.
Thank you very much for your assistance.
Best Regards,
Hermínio Cerqueira