Cannot open the application


#1

I have downloaded the software and it will not open, could you let me know if there is anything I’m missing?


#2

Hi Sarah,

Just a few thoughts. Could it be that your firewall is blocking the program from executing? If you open the Windows Task Manager, does it show an entry for “Cantabile.win”?

Herman


#3

Hi @sarahjane248

Happy to help diagnose this but will need some more information.

  • Which build of Cantabile are you installing?
  • What version of Windows are you running?
  • Does the installation program complete successfully?
  • Are there any error messages displayed when trying to start Cantabile?
  • Anything else that might provide a clue as to what’s going on.

Brad