at startup
At first look, it’s works fine by me.
Hey Sven,
Got the crash report and I’m looking into it now. Will let you know. In the meantime perhaps just roll back to previous build.
Brad
I’ve just put up a another experimental build 3230 with a hopeful fix for this and a some additional logging in this area.
Could you please try this new build and if it still fails please send through a fresh crash report. If it succeeds, would you mind sending me a copy of a debug log file (Tools -> Open Settings Folder -> log.txt) so I can double check what was happening here.
Thx for the quick help!
Works perfect now.
oups crash again
Maybe i should translate that can’t get access to the zip file Because it’s used by an other file.
Hey @So_Godly
That’s very odd. Not sure how a file that’s just been created might be already open…
Was this a one off thing or does it happen every time? In particular, make sure everything is shutdown (all crash report windows and all Cantabile instances, perhaps even reboot to be sure) and try again.
Brad
Any file backup processes running? Some file backup tools (monitoring the file system) jump on any freshly created file and lock it for backup…
Hm, No backup running, nor index, i disabled everything hehe.
Yes only occurred 1 time. Exception.
What i do have regularly is that c3 crashes while editing , mostly because a filter window poppedup.
Only thing is, it’s a soft crash so i can do my work after it.
Trouble here too… even if I roll back.
Can’t boot at all:
I’m now effectively locked out of any Cantabile version.
Version 30 Ade ?
I stay on version 27 to be sure, have some gigs coming up
This is now solved by quick Brad intervention.
I had installed other software which compromised .NET.
Brad got me going again.
This was totally user incompetence and not Cantabile.
Gosh, I hope such a thing never happens to me!
All kidding aside - very glad you got that sorted out. That must have really been disturbing!
Terry
To be clear, I’m still working with @Ade to find the exact cause of this but the solution atm is to extract the attached file and place it in the same directory as Cantabile.exe
Cantabile.config.zip (256 Bytes)
Once installed it should look like this:
(though probably with a different icon on the .config file).
My suspicion is that something about @Ade’s machine config file has been changed causing the .NET web stack to not be able to load its proxy settings. This was causing problems when trying to activate Cantabile license. This config file overrides the machine defaults just for Cantabile but may not work if you actually need to use a web proxy to connect to the internet.