Where are the song parts?

Cantabile
1

I think I must have inadvertently cause song parts (states) to disappear from the ticker bar when I’m in live mode. How do I restore that? VIDEO

2

so apparently no one has a clue as to why song states aren’t showing up in my ticker bar…

3

Ok, perhaps you decreased the size of the states bar so that you can’t see them anymore? Don’t know exactly the shortcut for that, I’m on work right now. Try a right mouse click on the estimated position of the states and click on “increase”, perhaps this will work.

4

Hmmm. I’m not at home right now but I think you may be on to something.

5

Can’t find anything in the Cantabile GUI to indicate that the States ticker is there but minimized. @brad, could you look into this? I must be overlooking something obvious, but I’m stumped.

6

Hi @LeesKeys

Sorry I somehow missed this post. My guess is that the font size for the states has somehow got messed up.

Could you please try this:

  1. In Tools -> Open Settings Folder

  2. Close Cantabile

  3. Open the file settings.json in a text editor (eg: Notepad)

  4. Search for the section “tickerBar”. It should look like this:

     "tickerBar": 
 {
 	"songFontSize": 18,
 	"stateFontSize": 16
 },

I’m guessing there’s a zero or negative value for the stateFontSize. Change it to something reasonable (like above) and see if it helps.

Also, let me know what it says so I can try to prevent it happening again. Also, perhaps see if you can reproduce it somehow and let me know.

Brad

7

That’s exactly what happened. The state font size was set at “-12”. Not sure what happened. One other thing- although the states ticker is now visible, pressing the “/” does not show/hide the ticker bar.

8

Hi @LeesKeys

OK thanks - I’ll see if I can figure out how that might have happened. As for the slash key, is it shown in Tools → Hot Keys

Also, what keyboard layout do you have selected in Windows? It might be problem with US vs other keyboard layout in which case try remapping in Hot Key options.

Brad

9

Yep, I’m aware of the “/” hot key. Doesn’t work. Keyboard layout is standard qwerty. / key works fine when I type it into a document.

10

You don’t have keyboard capture turned on do you? (Tools -> Keyboard Capture) If so the slash is probably getting stolen by the on-screen keyboard.

11

Under tools /options/ keyboard and controls, this is what I see:

12

Hi @LeesKeys

That’s just the mode setting for keyboard capture. I was more wondering whether you have Keyboard Capture turned on:

Brad

13

oh, sorry. No Keyboard Capture is not turned on. Hitting the “/” still does nothing.

14

Ok … I’m late to this but if I understand correctly you started out asking how to restore song parts to ticker bar. To do this right click on open ticker bar and select option to “Show Song States”. To hide the ticker bar completely click on it and use " Shift+Esc ". To restore it press " / " key. Hope this helps. Tested on 3168.

15

Hi @LeesKeys

OK, in that case I suspect this will be related to keycode mapping (slash is one of those weird oem characters that can be in different places on different keyboards).

Is your slash key just to the left of the right shift key? Like this:

Brad

16

Yes, that’s where my “/” is. Thanks Dave, I think the problem was that I simply didn’t understand the combinations of keyboard shortcuts needed to fully manage the ticker bar. Once I applied shift-esc to hide the ticker bar, then pressed / , the ticker bar reappeared.

17

Ah ok. So all sorted now?

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