Random freeze-up with RME Fireface UC

Hi @vonnor

Sorry to hear you’ve having this trouble. Given that this used to be stable and now even going back to previous stable build still seems to show problem I’m wondering if this could be a hardware issue - eg: loose or faulty USB cable perhaps.

It’s a bit hard to guess from here what the problem might be but a debug log would probably help. Next time this happens, check the settings folder for log.txt and log-previous.txt and send me a copy and I’ll check it out.

You can find the settings folder via Tools -> Open Settings Folder. (but don’t restart Cantabile too many times - it only keeps logs for the last two runs). You can also manually locate those files, they’re typically her:

C:\Users<YOURUSERNAME>\AppData\Local\Topten Software\Cantabile 3.0 (x64)

Brad