Dear community,
just wanted to share some information I got last days concerning KORG KLC plugins.
I did some testing on the known authorization problems and in parallel contacted the german KORG support (Mr. Hinz - a really polite and competent person btw) to clearify things. Here is what I can tell:
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Use of KLC plugins on more than one computer: the license is meant to be used by one person at a time. This definitely means: KLC plugs may be installed on more than one computer at the same time. No need for a separate license for each machine.
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The number of re-issues is limited to 10 and controlled by KORG!! This was completely new for me. So please be careful here even though KORG tends to handle these things in a more customer friendly way if one can offer a proper explanation.
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Authorization issues: the locking-code is based on a checksum that references on hardware-components and installed OS. Responsible hardware-components are CPU, RAM, GPU and all sorts of network-adapters. In my case this explained authorization issues as I could tear it down to the WLAN adapter: when generating the locking-code the WLAN adapter makes a part of the checksum leading to the corresponding authorization code. Each time I disabled this adapter the plugins authorization code failed. After reactivating everything was fine again. So as a hint: don’t try to re-issue like I did (meanwhile I have used 8 re-issues for wavestation). Just keep the latest authorization code stored on your drive and use this if the authorization should fail.
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Next hint is how to get around the WLAN issue (disabling network-adapter is something I use nearly every day due to safety- and latency aspects): during first authorization or re-issue do an offline-authorisation. Most important: turn off ethernet- and WLAN-adapters in device manager during this process (I know: it’s a bit cumbersome but worth it to my mind). Additional hint from Mr. Hinz: do installation process with admin privileges active. The advantage: even network adapters now are not included in the generation process of locking code the plugin obviously doesn`t take notice now if adapters are active or not. So: no authorisation errors here since.
To whom it may concern…
Kind regards, humphrey
btw: if necessary I can also share the e-mail dialog with german KORG department if someone is interested, written in german language though…
